Hugging FaceAutoTrain
Private project

support-ticket-classifier

TaskText classification

Route support tickets by billing, product, risk, and account health.

OutputHub model artifact

Model checkpoint, training metrics, model card, and inference widget.

support_tickets.csv14,820 rows • 6 labels • 1.8% empty values
textlabelconfidence

Refund not received after payment...billing0.91

Account locked after password reset...account0.88

Added feature82/100

Good to train after fixing one underrepresented label.

  • PII removed from text column
  • Refund class underrepresented
  • Train/validation split stable
  • Budget estimate within limit
Job ready

Start training to simulate logs and model quality output.

Waiting for run...
Ready to publish

Evaluation passed. Model card includes dataset warnings, intended use, and limitation notes.